1.1 Who are we?

Collective Space is a training organisation which delivers a range of systemic social work training programmes to social workers and practitioners employed and sponsored to attend a programme and self funding individuals. Collective Space aims to offer a physical and virtual space in which practitioners are united in their passion for systemic social work.

The director of Collective Space is responsible for data protection within the organisation and can be contacted directly here:

[email protected]

Collective Space: Systemic Social Work, 20 Iron Works, 58 Dace Road, London E3 2NX

1.2 How we use your personal data

Collective Space is a data controller under the General Data Protection Regulations (GDPR). The personal data we collect on our website will be used for the following purposes:

  • Where you have consented, to email you news and updates and other similar information by the email address you have provided.
  • To process and respond to general enquiries you submit via our web forms using the email address you supplied.
  • Cookies (see below).

1.3 Our lawful basis for processing your personal data

  • We rely on your consent to send you news and updates from us. You can let us know of your retracting of consent at any time.
  • We rely on Collective Space’s legitimate interest to process general online enquiries and our responses to you. This decision is based on the following: we have identified a lawful business objective; processing is not likely to result in unwarranted harm or distress to you; the processing is in your interest; the processing would be expected by you. You can object to this processing at any time and Collective Space will no longer process the personal data unless we can demonstrate compelling legitimate or legal grounds.

1.4 Who do we share your data with

Your name and email address will be stored and processed by an external email company called Turnitin. Their system processes our students assignments and checks them for plagiarising against other students. Under GDPR we have checked there are safeguards to protect your data.

1.5 How long do we keep your personal data

Collective Space will hold data relating to students for the duration of their enrolment on a programme and for programmes externally accredited for a further three years. Collective Space will send news and updates until you inform us that this is not wanted.

1.6 Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Collective Space refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in clause 3.6 below.

1.7 Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device; for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

The cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

How do third parties use cookies on the Collective Space Website?

Third party companies such as analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the Collective Space website and other websites that you’ve visited.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the internet options section in your browser control panel.

1.7.1 Cookies we use


Name Purpose
PHPSESSID To store a simple message when a form is submitted that can be displayed on a different page.

For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission.




Used by Google Analytics, this cookie allows us to monitor the usage and performance of the Frontline site
wfvt_127240171 Cookie set by the Wordfence Security WordPress plugin which notes information about your general geographic location.
Wfwaf-authcookie-afc7f625c This cookie is set by the WordPress security plugin “Wordfence”. It is used

to authenticate user’s login request.

wordfence_verifiedHuman Cookie set by the Wordfence Security WordPress plugin to protect the site against malicious attacks.
wordpress_c17ae76eb58d96 This cookie is set by WordPress
wordpress_logged_in_c17ae WordPress cookie for a logged in user
wordpress_test_cookie Tests whether or not the browser has cookies enabled
wp-postpass_c17ae76eb58d This is a browser cookie which stores passwords so users don’t have to re-type many times
Wp-settings-1 WordPress also sets a few wp-settings-[UID] cookies.

The number on the end is your individual user ID from the users database table.

This is used to customize your view of admin interface, and possibly also the main site interface.

Wp-settings—time-1 WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.


1.8 Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Collective Space (or third parties described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority.

The details for each of these contacts are:

The Information Commissioner’s Office
Wycliffe House
Water Lane
0303 123 1113